support
get help
email hello@covepals.com and a real person (Rachelle) will reply within 2 business days.
faq
- is it free?
- the first version is free. if paid features come later, the free parts stay free and nothing you already have gets taken away.
- do i need an account?
- no. there is no sign up and no login. open the app and start.
- where is my data?
- on your phone. your start date, check-ins, and sos drafts never leave your device. the app sends anonymous usage stats (like "app opened" or "checked in"), never what you write, and you can turn them off in settings. if iCloud Backup is on, your phone's backup may include your entries. see the privacy policy.
- how do i reset my streak?
- open settings in the app and choose a new start date. Kona will not hold it against you.
- how do i delete my data?
- open settings and tap delete all my data, or delete the app. your entries aren't stored anywhere else, so that removes them.
- when is the app out?
- soon. leave your email on the home page and you'll get one message when it's live on the App Store.
report a problem
something broken? email hello@covepals.com and include:
- your device (for example, iPhone 15)
- your iOS version (Settings, General, About)
- what happened, and what you expected instead
- a screenshot, if you have one
you don't need to send your check-ins or sos drafts. we can't see them, and we don't need them to help.
